Return Policy

We want customers to feel comfortable shopping with us. If a purchase does not meet expectations, a return request may be submitted in accordance with the conditions below.

Return Eligibility

Items may be eligible for return if:

  • A request is submitted within 30 days of delivery

  • The product remains unused and in its original condition

  • Original packaging is included when possible

Some products may not qualify for return, including final sale items or products customized for a specific order.

How to Request a Return

To begin a return request, please contact our customer support team with the following information:

  • Order number

  • Item(s) to be returned

  • Reason for the return request

If the request meets the policy conditions, instructions for the return process will be provided.

Refund Processing

Once the returned product has been received and reviewed, eligible refunds will be issued to the original payment method.

Refund timing may vary depending on the payment provider or financial institution involved.

Shipping costs are generally non-refundable unless the return results from an order fulfillment error.